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.elementor-element.elementor-element-3d8c6e5{width:100%;}}</style>{"id":23353,"date":"2024-04-16T02:39:19","date_gmt":"2024-04-16T00:39:19","guid":{"rendered":"https:\/\/ingeneric-relaunch.tripat.org\/faqs\/"},"modified":"2026-10-01T23:10:45","modified_gmt":"2026-10-01T21:10:45","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ingeneric.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23353\" class=\"elementor elementor-23353 elementor-174\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fe74e8 e-flex e-con-boxed e-con e-parent \" data-id=\"7fe74e8\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-ab03390 elementor-widget elementor-widget-spacer\" data-id=\"ab03390\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a4b91e elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-row-scroll-none pxl-zoom-point-false pxl-section-overflow-visible\" data-id=\"9a4b91e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\n                            <div class=\"elementor-background-overlay\"><\/div>\n            \n                <div class=\"elementor-container elementor-column-gap-extended \">\n                <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba6eb4f pxl-column-none pxl-column-overflow-hidden-no\" data-id=\"ba6eb4f\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-1983540 elementor-widget elementor-widget-pxl_heading\" data-id=\"1983540\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-1983540-2694\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tFAQs\t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1eb93e elementor-widget__width-inherit elementor-widget elementor-widget-pxl_text_editor\" data-id=\"e1eb93e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t<p>Everything you need to know about our company, products, and solutions.<\/p>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9ab3e elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ca9ab3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb2fd3b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fb2fd3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e325529 elementor-widget elementor-widget-pxl_breadcrumb\" data-id=\"e325529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-breadcrumb-wrap\">\n\t<ul class=\"pxl-breadcrumb\"><li><span class=\"breadcrumb-entry\">INGENERIC Home<\/span><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-276febe e-flex e-con-boxed e-con e-parent \" data-id=\"276febe\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-8947355 elementor-widget elementor-widget-text-editor\" data-id=\"8947355\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>On this page, we have compiled the most frequently asked questions about our company, technology, products and solutions, as well as our processes. If you cannot find the answer to your question here, please do not hesitate to contact us. We will be happy to discuss your enquiry with you personally.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa533f7 elementor-section-stretched pxl-row-scroll-fixed elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-zoom-point-false pxl-section-overflow-visible\" data-id=\"fa533f7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\n                \n                <div class=\"elementor-container elementor-column-gap-extended \">\n                <div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-71fc56b pxl-column-none pxl-column-overflow-hidden-no\" data-id=\"71fc56b\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-a3a6b6a ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"a3a6b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-a3a6b6a-8973\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tCompany and Certifications \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d21a5 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"c7d21a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-201a796 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"201a796\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff2bf94 elementor-widget__width-auto elementor-widget elementor-widget-pxl_divider\" data-id=\"ff2bf94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-el-divider \" data-wow-delay=\"ms\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0281c0e elementor-widget elementor-widget-pxl_accordion\" data-id=\"0281c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-0281c0e-2953-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What does INGENERIC do? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-0281c0e-2953-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    INGENERIC develops and manufactures high-precision micro-optics and lens arrays made of glass using precision glass molding. This process ensures consistently high quality and reproducibility, even at large production volumes.  <br \/>\n<br \/>\nIn addition to standardized optical components, the company develops custom solutions tailored precisely to the technical requirements of each application. <br \/>\n<br \/>\nAs an experienced partner, INGENERIC supports projects from development through to series production, delivering optical solutions characterized by high precision, stability, and long-term investment reliability.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-0281c0e-2953-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Where are INGENERIC products manufactured? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-0281c0e-2953-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    Our products are manufactured in Germany at our company headquarters. Production is therefore subject to strict German and European quality and regulatory standards, ensuring high process reliability and consistent product quality. If required (e.g., due to customer-specific supply chain requirements), certain processes can be outsourced through our extensive partner network.                   <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-0281c0e-2953-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What certifications does INGENERIC have? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-0281c0e-2953-79470f6\" class=\"pxl-accordion--content\" >\r\n                    INGENERIC operates a comprehensive quality and energy management system. The company is certified according to DIN ISO 9001:2015 and also maintains an energy management system in accordance with DIN EN ISO 50001. Supplier qualification audits can be conducted upon request. Certificates can be found <a href=\"https:\/\/ingeneric-relaunch.tripat.org\/en\/quality-management\/\">hier<\/a>.   <br \/>\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-0281c0e-2953-85bc665\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Does INGENERIC sell directly or through distributors? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-0281c0e-2953-85bc665\" class=\"pxl-accordion--content\" >\r\n                    INGENERIC sells its products both directly and through distribution partners in selected regions. Depending on location, customers can work directly with the company or be supported by a regional partner. Our distribution partners can be found <a href=\"https:\/\/ingeneric-relaunch.tripat.org\/en\/contact-us\/\">hier<\/a>.                  <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f18a39 ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"6f18a39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-6f18a39-1964\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tTechnology and Manufacturing Process \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f120614 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"f120614\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbe31b8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dbe31b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5a936d elementor-widget__width-auto elementor-widget elementor-widget-pxl_divider\" data-id=\"c5a936d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-el-divider \" data-wow-delay=\"ms\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b3eb5 elementor-widget elementor-widget-pxl_accordion\" data-id=\"a8b3eb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-a8b3eb5-1718-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What is precision glass molding? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-a8b3eb5-1718-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    Precision glass molding is a manufacturing process in which a highly precise tool surface is directly transferred to glass using an isothermal pressing process. This allows the tool shape to be replicated almost identically in the optical component. The technology enables the production of high-precision micro-optics with excellent surface quality and high reproducibility.                   <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-a8b3eb5-1718-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What are the advantages of precision glass molding? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-a8b3eb5-1718-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    Precision glass molding enables cost-effective production of complex optical geometries with extremely high form accuracy. The process achieves sub-micron precision, excellent surface quality, and high reproducibility, making it suitable for both prototypes and cost-efficient volume production.                   <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-a8b3eb5-1718-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What optical geometries can be produced? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-a8b3eb5-1718-79470f6\" class=\"pxl-accordion--content\" >\r\n                    A wide range of optical geometries can be manufactured, including aspherical lenses, toric optics, freeform surfaces, and microlens arrays. Complex structured arrays and double-sided curved optical components can also be produced.                   <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-a8b3eb5-1718-85bc665\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What level of precision do the components achieve? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-a8b3eb5-1718-85bc665\" class=\"pxl-accordion--content\" >\r\n                    Manufactured micro-optics achieve sub-micron form accuracy and extremely low surface roughness of up to 2\u20133 nm Rq. At the same time, high consistency across large production volumes is ensured, which is particularly important for industrial applications.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-a8b3eb5-1718-49fc982\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Is volume production possible? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-a8b3eb5-1718-49fc982\" class=\"pxl-accordion--content\" >\r\n                    INGENERIC covers the entire process chain in-house - from optical design and tool manufacturing to glass molding, backend processes, and quality assurance.  <br \/>\n<br \/>\nThis enables efficient production of both prototypes and high-volume series with consistent quality.                 <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25ec1aa ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"25ec1aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-25ec1aa-3630\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tProducts and Services \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c0caa7 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"4c0caa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fdb55f3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fdb55f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2fb395 elementor-widget elementor-widget-pxl_accordion\" data-id=\"e2fb395\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-e2fb395-3038-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What products does INGENERIC offer? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-e2fb395-3038-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    INGENERIC develops and produces various types of high-precision micro-optics, including Fast Axis Collimators (FACs), Slow Axis Collimators (SACs), microlens arrays (MLAs), aspherical lenses, and beam transformation systems such as INGENERIC BeamPROP. These are available as both standard products and custom solutions.                   <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-e2fb395-3038-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Does INGENERIC offer automated assembly processes? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-e2fb395-3038-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    INGENERIC provides automated assembly processes for optical components using camera-based systems for highly precise positioning.  <br \/>\n<br \/>\nThis enables micrometer-level accuracy, high reproducibility, and assembly under controlled conditions while reducing the risk of damage associated with manual processes.                  <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-471ca3b ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"471ca3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-471ca3b-5060\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tCustom Optical Solutions \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95d7ef4 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"95d7ef4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac10b68 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ac10b68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcebcb6 elementor-widget elementor-widget-pxl_accordion\" data-id=\"fcebcb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-fcebcb6-5402-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Does INGENERIC offer custom optical solutions? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-fcebcb6-5402-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    A large portion of INGENERIC projects are custom developments. Optical components are jointly developed and optimized with customers based on specific technical requirements.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-fcebcb6-5402-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">How does a custom development project work? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-fcebcb6-5402-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    The process typically begins with a non-disclosure agreement. This is followed by technical alignment between the customer and development team. After the design phase, tools are manufactured and initial prototypes are produced. Following successful validation, volume production can begin.                    <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-fcebcb6-5402-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Are prototypes or samples available? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-fcebcb6-5402-79470f6\" class=\"pxl-accordion--content\" >\r\n                    Smaller tools can be used for prototypes and initial validation, reducing one-time tooling costs and enabling cost-effective sample production.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-fcebcb6-5402-85bc665\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Can alignment features be integrated? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-fcebcb6-5402-85bc665\" class=\"pxl-accordion--content\" >\r\n                    Optical components can be fitted with additional mechanical structures or reference\/positioning marks. These include, for example, crosses, rings, dots or other reference marks, as well as spacer structures, which facilitate the subsequent assembly and alignment of the components at the customer\u2019s premises.                  <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-685b6be ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"685b6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-685b6be-8433\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tMaterials and Coatings \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea47513 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"ea47513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbff2c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4cbff2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3cb73c elementor-widget elementor-widget-pxl_accordion\" data-id=\"f3cb73c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-f3cb73c-5428-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Which glass materials are used? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f3cb73c-5428-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    The standard material most commonly used is the high-refractive-index glass K-VC89. In addition, various other moldable optical glass materials can be used, depending on the specific application requirements. These include, for example:   <br \/>\n<br \/>\n- SUMITA: K-VC89 (standard type) \/ K-PBK40 \/ K-CSK120 <br \/>\n- OHARA: L-BAL 42 \/ L-BAL 35 \/ L-BSL7 \/ L-LAH84 (OHARA) <br \/>\n- Schott: P-BK7 \/ B270 <br \/>\n- CDGM: H-ZlaF52A                <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-f3cb73c-5428-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Are optics made of fused silica available? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f3cb73c-5428-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    Optical components made of fused silica or other non-moldable glass materials are currently not offered, as these materials cannot be processed using precision glass molding.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-f3cb73c-5428-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Which wavelength ranges are supported? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f3cb73c-5428-79470f6\" class=\"pxl-accordion--content\" >\r\n                    Standard coatings are available for multiple wavelength ranges between 400 and 2100 nanometers. These include ranges around 400\u2013500 nm, 780\u20131000 nm, 1000\u20131300 nm, 1250\u20131750 nm, and 1700\u2013approximately 2100 nm.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-f3cb73c-5428-85bc665\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Are custom coatings available? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-f3cb73c-5428-85bc665\" class=\"pxl-accordion--content\" >\r\n                    Custom coatings can also be provided upon request. These include, for example, broadband coatings, dielectric or metallic coatings, masks, or mirror coatings that can be tailored to specific optical requirements. Additional charges may apply for custom coatings.                   <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-981b71c ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"981b71c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-981b71c-8836\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tQuotation and Ordering Process \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-657ad0b elementor-widget elementor-widget-pxl_text_editor\" data-id=\"657ad0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be87f6 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5be87f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9c3b94 elementor-widget elementor-widget-pxl_accordion\" data-id=\"b9c3b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What information is required for a quotation? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    To prepare a quotation, we typically require a technical drawing or product specification, relevant optical parameters such as wavelengths, the desired quantities, and the customer\u2019s contact details. For new customers, we provide a form covering the key onboarding questions.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What are NRE costs? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    NRE costs (Non-Recurring Engineering costs), also referred to as initial costs, are one-time expenses for the development and manufacturing of tools required to produce custom optical components. <br \/>\n<br \/>\nAt INGENERIC, tool refurbishment due to wear is already included in the NRE cost calculation.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Are price advantages available for large volumes? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-79470f6\" class=\"pxl-accordion--content\" >\r\n                    With increasing production volumes, unit costs can generally be reduced, as tooling can be utilized more efficiently and production processes can be scaled accordingly.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-85bc665\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">What is the minimum order quantity? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-85bc665\" class=\"pxl-accordion--content\" >\r\n                    The minimum order quantity is typically ten units. In some cases, smaller quantities may be supplied for items in stock.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-8bb6784\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Which currencies are used in quotations? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-8bb6784\" class=\"pxl-accordion--content\" >\r\n                    Quotations and price lists are generally provided in both Euros and US Dollars. The selected currency depends on the customer\u2019s requirements or region.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-d0f0314\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Which payment methods are accepted? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-d0f0314\" class=\"pxl-accordion--content\" >\r\n                    Payments can be made exclusively via bank transfer. Other payment methods such as credit cards or online payment services are currently not accepted.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-b9c3b94-8994-29c1d03\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Is prepayment required? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-b9c3b94-8994-29c1d03\" class=\"pxl-accordion--content\" >\r\n                    Prepayment is typically required for first orders. For long-term, trusted business relationships, payment terms can be adjusted accordingly.                  <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b037b2 ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"4b037b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-4b037b2-4487\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tDelivery, Logistics, and Returns \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94941df elementor-widget elementor-widget-pxl_text_editor\" data-id=\"94941df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d407c1a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d407c1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d15d5 elementor-widget elementor-widget-pxl_accordion\" data-id=\"c7d15d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-c7d15d5-5757-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Which delivery terms apply? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-c7d15d5-5757-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    Delivery is generally Ex Works (EXW) Germany. Goods are shipped from the production site in Baesweiler\/ Germany.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-c7d15d5-5757-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">How are lead times determined? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-c7d15d5-5757-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    Lead times are specified in the respective order confirmation. <br \/>\n<br \/>\nActual delivery times depend on several factors, including product availability (e.g., whether required dimensions, wafers, or coatings are in stock) and the current workload of production and development teams.  <br \/>\n<br \/>\nFor new development projects, lead times are assessed individually. In such cases, you will receive an estimate from our sales team after internal coordination with the relevant departments.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-c7d15d5-5757-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Who covers shipping and customs costs? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-c7d15d5-5757-79470f6\" class=\"pxl-accordion--content\" >\r\n                    Shipping costs, customs duties, and any import-related charges are typically borne by the customer.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-c7d15d5-5757-85bc665\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Which shipping providers are used? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-c7d15d5-5757-85bc665\" class=\"pxl-accordion--content\" >\r\n                    Shipping is generally carried out via the customer\u2019s preferred carrier. As part of the onboarding process, customers are asked to provide their preferred shipping provider and corresponding account number.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-c7d15d5-5757-8bb6784\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">How are the products packaged? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-c7d15d5-5757-8bb6784\" class=\"pxl-accordion--content\" >\r\n                    Depending on the product and customer requirements, optical components are packaged in trays, gel-paks, or tubes, for example. Upon request, packaging solutions can also be designed for automated pick-and-place processes.                  <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-c7d15d5-5757-d0f0314\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">How does the complaint process (RMA process) work? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-c7d15d5-5757-d0f0314\" class=\"pxl-accordion--content\" >\r\n                    If a product does not meet your expectations, we sincerely regret this and will gladly assist you with the return process. <br \/>\n<br \/>\nTo initiate a complaint, please contact your personal INGENERIC representative or complete our RMA form. After reviewing your information, you will promptly receive an RMA number. This number must be clearly visible on the return shipment to ensure proper identification.   <br \/>\n<br \/>\nPlease note that a separate RMA document is required for each returned product. Fields marked with an asterisk (*) must be completed in full. We also ask you to provide meaningful photos of the reported defects to enable fast processing.   <br \/>\n<br \/>\nOur RMA form can be found <a href=\"https:\/\/ingeneric-relaunch.tripat.org\/en\/rma-form\/\">hier<\/a>.                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2199326 ft-gt elementor-widget elementor-widget-pxl_heading\" data-id=\"2199326\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-2199326-4372\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default \" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tTechnical Support and Documentation \t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25bfd33 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"25bfd33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a28cbd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3a28cbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1342022 elementor-widget elementor-widget-pxl_accordion\" data-id=\"1342022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-accordion pxl-accordion1 style1 \" data-wow-delay=\"ms\">\r\n                    <div class=\"pxl--item  active \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-1342022-6921-98960d6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Can Zemax files be provided? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-1342022-6921-98960d6\" class=\"pxl-accordion--content\" style=\"display: block;\">\r\n                    Zemax files can be provided for many of our products to support customers in optical system design and simulation.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-1342022-6921-57c86f5\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Can other data formats be provided? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-1342022-6921-57c86f5\" class=\"pxl-accordion--content\" >\r\n                    Depending on the project, additional data formats can also be created and provided upon request.                 <\/div>\r\n            <\/div>\r\n                    <div class=\"pxl--item   \">\r\n                \r\n                <h5 class=\"pxl-accordion--title\" data-target=\"#pxl_accordion-1342022-6921-79470f6\">\r\n                                <span class=\"pxl-title--text pxl-pr-20\">Can material or compliance documents be provided? <\/span>\r\n\r\n                \r\n                <i class=\"pxl-icon--plus pxl-r-9\"><\/i>  \r\n\r\n                 \r\n\r\n                \r\n                <\/h5>\r\n                <div id=\"pxl_accordion-1342022-6921-79470f6\" class=\"pxl-accordion--content\" >\r\n                    Product-related documents such as Conflict Minerals Reports or Certificates of Conformity can be provided upon request:                 <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n                <div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-3d8c6e5 pxl-column-sticky pxl-column-overflow-hidden-no\" data-id=\"3d8c6e5\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap\">\r\n                     \r\n                    <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-c5dcecd e-flex e-con-boxed e-con e-parent \" data-id=\"c5dcecd\" data-element_type=\"container\" data-e-type=\"container\">\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-546ba5d elementor-widget elementor-widget-spacer\" data-id=\"546ba5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t<div class=\"elementor-element elementor-element-231e816d e-con-full e-flex e-con e-parent \" data-id=\"231e816d\" data-element_type=\"container\" data-e-type=\"container\"><div class=\"elementor-element elementor-element-2cd657d e-con-full e-flex e-con e-child \" data-id=\"2cd657d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\t\t<div class=\"elementor-element elementor-element-1569f01d elementor-widget elementor-widget-pxl_heading\" data-id=\"1569f01d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div id=\"pxl-pxl_heading-1569f01d-4344\" class=\"pxl-heading px-sub-title-default-style \">\n\t<div class=\"pxl-heading--inner\">\n\t\t\n\t\t<h3 class=\"pxl-item--title style-default  highlight-default pxl-split-text split-in-fade\" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\tGet in Touch!\t\n\t\t\t\t\n\t\t<\/h3>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e15576a elementor-widget__width-initial elementor-widget elementor-widget-pxl_text_editor\" data-id=\"6e15576a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner  \" data-wow-delay=\"ms\">\n\t\t<p><strong>INGENERIC \u2013 Your Partner for Precision Optical Solutions<\/strong><\/p>\n<p><span data-contrast=\"auto\">Do you have suggestions, specific requirements, or a concrete enquiry? We can help you select the right micro-optics for your application\u2014from standard components to customised solutions. Please feel free to contact us for personal advice or an individual quotation.  <\/span><span> <\/span><\/p>\n<p>We look forward to hearing from you!<\/p>\n\t\t\n\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t<div class=\"elementor-element elementor-element-7c24bbdd e-con-full e-flex e-con e-child \" data-id=\"7c24bbdd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\t\t<div class=\"elementor-element elementor-element-7592c13d elementor-widget elementor-widget-pxl_contact_form\" data-id=\"7592c13d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-contact-form pxl-contact-form1 btn-w-auto \" data-wow-delay=\"ms\">\r\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f25495-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"25495\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/23353#wpcf7-f25495-o1\" method=\"post\" class=\"wpcf7-form init cf7mls-no-scroll cf7mls-no-moving-animation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"25495\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f25495-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-25495  \"><div class=\"wrap-ctf-page wrap-form\">\n\t<div class=\"containter\">\n\t\t<div class=\"row\">\n\n\t\t\t<div class=\"input-filled col-xl-6 col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t\t<span class=\"wpcf7-form-control-wrap your-name\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"*Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>   \n\t\t\t<div class=\"input-filled col-xl-6 col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t\t<span class=\"wpcf7-form-control-wrap your-Firma\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"*Company\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>   \n\t\t\t<div class=\"input-filled col-xl-6 col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t\t<span class=\"wpcf7-form-control-wrap your-Land\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"*Country\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>   \n\t\t\t<div class=\"input-filled col-xl-6 col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t\t<span class=\"wpcf7-form-control-wrap your-email\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"*Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div> \t\t\n\t\t\t<div class=\"input-filled col-xl-6 col-lg-6 col-md-12 col-sm-12 col-xs-12\">\n\t\t\t\t<span class=\"wpcf7-form-control-wrap your-phone\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"*Phone\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"input-filled col-xl-12\">\n\t\t\t\t<span class=\"wpcf7-form-control-wrap your-messeage\">\n <span class=\"wpcf7-form-control-wrap\" data-name=\"your-messeage\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"your-messeage\"><\/textarea><\/span>\n\t\t\t\t<\/span>\n\t\t\t<\/div>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"consent\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"consent[]\" value=\"I consent to my data being stored and processed for purposes legally permitted.\" \/><span class=\"wpcf7-list-item-label\">I consent to my data being stored and processed for purposes legally permitted.<\/span><\/label><\/span><\/span><\/span> <a href=\"\"\/geschaeftsbedingungen\/&quot\" style=\"font-size: 15px;\">More information on data protection<\/a>\n\n\t\t\t<div class=\"input-filled col-xl-12 d-flex\"> \n\t\t\t\t<button type=\"submit\" class=\"wpcf7-submit wpcf7-btn-abs\"> Submit <svg fill=\"none\" height=\"15\" viewbox=\"0 0 24 24\" width=\"17\" id=\"fi_10322482\"><path d=\"m22.1012 10.5616-19.34831-9.43824c-.1664-.08117-.34912-.12336-.53427-.12336-.67302 0-1.21862.5456-1.21862 1.21862v.03517c0 .16352.02005.32643.05971.48507l1.85597 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